Air New Zealand Enhances Loyalty Program with New Online Airpoints Experience

Air New Zealand has launched an upgraded online platform for its Airpoints loyalty program, aimed at providing members with a more personalized and user-friendly experience. The new platform features a streamlined dashboard where members can easily track their Airpoints balance, monitor recent transactions, and view their progress toward achieving higher tier status.

In addition to the enhanced dashboard, the platform now includes a dedicated section for personalized special offers and promotions, tailored to each member’s travel habits and preferences. This makes it easier for members to find relevant deals that add value to their travel experience.

The process of redeeming Airpoints for flights, upgrades, and other rewards has also been simplified. Members can now search for available flights and see the Airpoints cost at a glance, allowing for quicker and more efficient booking. The integration of partner rewards within the platform further enhances flexibility, enabling members to redeem Airpoints across a broader range of services and destinations.

Another notable feature is the ability to gift Airpoints to friends and family, making it simple to share the benefits of membership with loved ones. Air New Zealand has also provided tutorials and guides to help members navigate the new platform and take full advantage of its features.

This enhanced Airpoints experience is part of Air New Zealand’s ongoing investment in digital innovation and customer service, reinforcing the airline’s commitment to delivering exceptional value to its loyal customers. With these updates, Air New Zealand aims to ensure that its Airpoints program remains one of the most competitive and rewarding in the industry.