Airbnb rental scandal: tenants found someone else's handcuffs and panties in their room

A British couple, Jared Manheim and his partner Danielle, are outraged by a story that happened during a rental in the exclusive suburb of Paddington. They told about this strange incident on Instagram, where they run a hotel blog and have more than 290 thousand followers.

They said that they had rented an apartment that indicated that it was divided into a "commercial" space in the front, which used to be a café with a glass facade, and a "residential" space in the back. When they arrived, it became known that a gathering of "experienced people" was planned for later, the Daily Mail writes.

When the couple checked in, it became known that the commercial space did not have a door separating the rooms where they left their belongings. After discussion, the couple decided to stay due to the limited facilities.

When they returned after dinner, their apartment was nearly destroyed and their expensive belongings stolen.

"It was clear that there had been a sex party: there were handcuffs and lace panties left behind, and every inch of every surface was sticky with spilled drinks. When we went upstairs, we realized that they had broken into our bedroom, searched our clothes, and stolen expensive dresses and other things. My girlfriend's eye mask was covered with some kind of bodily fluid," the media reported.

Other unpleasant things included blood drops in the bathroom and vomit in the toilet.

The tenants did not find their valuables: a wedding dress worth $10,000, a Chanel purse worth $15,000, an Invisalign brace worth $2,500, and a silver necklace worth $750.

However, as it turned out, their adventure was just beginning. After submitting their claims for damages and stolen items to a third-party insurance platform, they were unable to get anywhere.

In addition, their Airbnb account was mysteriously deactivated. According to the tenants, the mistake could have occurred because they were mistakenly sent a "host" form to fill out, not a "guest" form.

"But with Airbnb, customer service now seems to have been outsourced to people in the Philippines or India," Jared said.

He noted that no one is searching for lost property.

"Nothing really happens anymore. You call, they take note, nothing happens. Everything is robotic," he said.

Over the past few months, Jared has been calling or emailing every few days to get a response to their compensation claims.

But each time he gets a variation of the same insanely unhelpful response that the review is "complete."

It is noted that the victims sent a statement to the New South Wales Police.

"The police are aware of the incident and are currently investigating," said a New South Wales Police spokesperson.