Korean Air Introduces New Safety Protocols Amid Rising Turbulence Incidents

By Ivan PetrenkoJul 9, 2024 20:35 PMNews
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Korean Air airplane on the runway
Korean Air adjusts service protocols for safety. Source: unsplash

Korean Air has introduced new cabin service procedures aimed at enhancing passenger safety due to a rise in turbulence-related events. This decision follows several turbulence incidents that have affected multiple airlines, including Korean Air.

In a significant change, Korean Air will now conclude cabin service 40 minutes before landing on all medium- and long-haul flights, 20 minutes earlier than previously scheduled. This adjustment allows flight attendants to complete their duties before the aircraft begins its descent, reducing the risk of injuries during this critical phase.

Moreover, the airline has stressed the importance of adhering to the 'fasten seat belt' sign, urging passengers to remain seated with their seatbelts securely fastened when turbulence is anticipated. Passengers are also reminded to follow crew instructions and properly stow carry-on luggage to prevent injuries from falling items.

Several recent turbulence incidents underscore the need for these new measures. For instance, on June 30, an Air Europa flight from Madrid to Montevideo was diverted to Brazil after encountering severe turbulence, resulting in passenger injuries. On June 22, a Korean Air flight from Seoul to Taichung returned to Seoul due to turbulence, causing injuries to passengers. Similarly, a Singapore Airlines flight on May 21 experienced severe turbulence, injuring over a dozen passengers and resulting in one fatality.

These new procedures align with similar adjustments made by other airlines. For example, Singapore Airlines announced it would not serve hot drinks and meals when the seatbelt sign is on to improve safety during turbulence.

Regulatory bodies, including the European Union Aviation Safety Agency (EASA), have warned that climate change could increase the frequency and severity of clear-air turbulence, especially in high-traffic regions like the North Atlantic. This potential rise in turbulence incidents necessitates continuous adjustments in airline safety protocols to ensure the well-being of passengers and crew.

Korean Air's proactive measures reflect a broader industry commitment to addressing turbulence risks and ensuring safer air travel for all.

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