Korean Air Updates Cabin Service Procedures to Address Turbulence Risk

Korean Air has introduced new cabin service procedures to mitigate severe turbulence risks. This move follows a series of turbulence-related incidents affecting several airlines, including Korean Air, resulting in onboard injuries.

In a statement, Korean Air announced it would end cabin service on medium- and long-haul flights 40 minutes before landing, 20 minutes earlier than previously. This change allows flight attendants to complete service before the aircraft begins its descent.

Korean Air emphasized that turbulence incidents have doubled in Q1 2024 compared to Q1 2019. The airline highlighted the importance of following crew instructions and securing seat belts during turbulence. Passengers are advised to store carry-on baggage securely to prevent injuries from falling items.

Recent turbulence-related safety incidents have brought attention to the issue. An Air Europa flight between Madrid and Montevideo had to divert to Brazil after encountering severe turbulence, resulting in passenger injuries. Similarly, a Korean Air flight from Seoul to Taichung experienced turbulence, leading to injuries and a return to Seoul.

Korean Air's new procedures align with other airlines' efforts to enhance safety during turbulence. Singapore Airlines, for example, has adjusted its service protocols by not serving hot drinks or meals when the seat belt sign is on. Regulators like the European Union Aviation Safety Agency (EASA) have warned that climate change may increase the frequency and severity of clear-air turbulence (CAT), particularly in heavily trafficked regions such as the North Atlantic.