Looks like a prison cell: tourists complain about a bungalow booked on Airbnb

By TravelWiseSep 21, 2023 11:28 AMNews
Share:
Looks like a prison cell: tourists complain about a bungalow booked on Airbnb
Tourists were dissatisfied with their bungalow. Source: TikTok/hattymorton screenshot

Traveler Hattie Morton complained about a bungalow on the island of Bali that she booked on Airbnb. The woman shocked the users of the network with photos of expectation/reality and stated that her accommodation looked like a "prison cell".

The tourist shared her negative impressions with Insider. She also gave a tour of the bungalow on TikTok, where the video went viral.

"A gentle reminder: Always triple check your hotels while in Bali in case you end up in the same jail cell we did that night," Morton wrote.

On the website, the traveler and her friend booked a neat, bright and beautifully furnished bungalow, but in reality they saw empty, gray rooms with dirty sheets and damaged furniture.

Looks like a prison cell: tourists complain about a bungalow booked on Airbnb
Female tourists complained about the bungalow. Source: TikTok/hattymorton screenshot

 

The tourists were forced to stay in the booked accommodation, although they did not go to bed. Instead, the guests waited out the night sitting on the edge of the bed and then informed the landlords that they would not stay in the bungalow.

The request for a refund was not fully satisfied. The travelers paid about £20 for the first night and then moved to another place.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
LOT Polish Airlines aircraft taking off from a runway

LOT Adds a Northern Lights Route

Jun 19, 2026 22:46 PM
Leo Express train travelling on railway tracks

The 18-Hour Train to Frankfurt Airport

Jun 19, 2026 22:33 PM

Marrakech Video Arrest Warns Travellers

Jun 19, 2026 22:27 PM

Birmingham Gets a Direct Cairo Link

Jun 19, 2026 22:14 PM
CFR Călători train at a station

Bucharest Gets Its Summer Trains Back

Jun 19, 2026 22:01 PM
Dubai skyline with high-rise towers

Emirates Adds Conflict Cover for Trips

Jun 19, 2026 01:28 AM
Red train passing a mountain lake

Sweden’s £12 Coast Train Heads to Oslo

Jun 19, 2026 01:15 AM
Ruby Frida guest room in Stockholm

Stockholm Gets Its First Ruby Hotel

Jun 19, 2026 01:02 AM
Content creator filming video on a beach

World Cup Creators Get a U.S. Visa Warning

Jun 19, 2026 00:09 AM

France’s Shirtless Fines Hit Resort Towns

Jun 18, 2026 23:56 PM

Mallorca Gets More Winter Flights

Jun 18, 2026 23:43 PM
Twin hotel room with modern wall art at Manchester Marriott Piccadilly

A Manchester Hotel Gets a Banksy Twist

Jun 18, 2026 23:37 PM
Hellenic Seaplanes aircraft taking off from the water

Seaplanes Open a Greece–Albania Shortcut

Jun 18, 2026 23:24 PM
Galata Tower rising above Istanbul rooftops

Gatwick Gets a Daily Istanbul Link

Jun 17, 2026 22:01 PM
Ryanair aircraft landing against a blue sky

Ryanair Warns EU Bag Rules May Hide Cheapest Fares

Jun 17, 2026 21:58 PM

Hilton Adds Private Beach Bungalows in Miches

Jun 17, 2026 21:45 PM

A New Eden Project Is Coming to Morecambe Bay

Jun 17, 2026 21:32 PM
EU flag waving against a blue sky

EU Flight Rules Put Bags and Payouts Back in Focus

Jun 17, 2026 21:29 PM
Sky Line people mover train at Frankfurt Airport

Frankfurt Airport’s Terminal Train Is Back

Jun 16, 2026 05:06 AM
Toronto skyline with CN Tower

Madrid Gets a Direct Toronto Link

Jun 16, 2026 04:53 AM
Brussels removes rental scooters in 2027

Brussels Kicks Out Rental E-Scooters

Jun 16, 2026 03:47 AM
Protesters with Spanish flags near police officers

Majorca Airport Strike Could Hit Flights

Jun 15, 2026 22:54 PM

Ireland Gets a UK-Free Route to France

Jun 13, 2026 07:51 AM

Zante Flights Face a Turtle Curfew

Jun 13, 2026 07:48 AM
Refurbished train seats inside a Luton Airport Express carriage

Luton Airport Express Gets Better Trains

Jun 13, 2026 07:35 AM
Open passport with Machu Picchu stamp

Souvenir Passport Stamps Can Backfire

Jun 13, 2026 07:22 AM