Looks like a prison cell: tourists complain about a bungalow booked on Airbnb

By TravelWiseSep 21, 2023 11:28 AMNews
Share:
Looks like a prison cell: tourists complain about a bungalow booked on Airbnb
Tourists were dissatisfied with their bungalow. Source: TikTok/hattymorton screenshot

Traveler Hattie Morton complained about a bungalow on the island of Bali that she booked on Airbnb. The woman shocked the users of the network with photos of expectation/reality and stated that her accommodation looked like a "prison cell".

The tourist shared her negative impressions with Insider. She also gave a tour of the bungalow on TikTok, where the video went viral.

"A gentle reminder: Always triple check your hotels while in Bali in case you end up in the same jail cell we did that night," Morton wrote.

On the website, the traveler and her friend booked a neat, bright and beautifully furnished bungalow, but in reality they saw empty, gray rooms with dirty sheets and damaged furniture.

Looks like a prison cell: tourists complain about a bungalow booked on Airbnb
Female tourists complained about the bungalow. Source: TikTok/hattymorton screenshot

 

The tourists were forced to stay in the booked accommodation, although they did not go to bed. Instead, the guests waited out the night sitting on the edge of the bed and then informed the landlords that they would not stay in the bungalow.

The request for a refund was not fully satisfied. The travelers paid about £20 for the first night and then moved to another place.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

Internet on a Cruise: How to Avoid Huge Bills for Connectivity

Aug 6, 2025 09:14 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM
More News
Rain-soaked train platform during severe weather

Travel Plans Across the UK at Risk as Heavy Rain Continues

Dec 14, 2025 21:28 PM
flydubai aircraft taxiing on the runway

Travellers Gain a More Direct Way to Fly Between Dubai and Riga

Dec 14, 2025 20:35 PM

Travellers Face Possible Delays as Italy Holds 17 December Aviation Strike

Dec 13, 2025 10:41 AM

New Dubai–Vilnius Route Takes Off

Dec 13, 2025 10:27 AM
Wizz Air aircraft taxiing on the runway

Maastricht Opens First Direct Link to Bosnia as Wizz Air Expands Eastward

Dec 13, 2025 09:34 AM
Airplane descending above spring meadow

Nuremberg Airport Maps Out a Big Summer 2026 with Fresh Holiday Routes

Dec 13, 2025 08:43 AM
Wizz Air Airbus arriving for landing

Wizz Air Connects Tallinn and Budapest for the First Time

Dec 13, 2025 08:29 AM
Emirates A380 departing under cloudy skies

Winter Offer Adds Free Dubai Experiences for Emirates Passengers

Dec 13, 2025 07:36 AM
A vineyards overlooking Lake Geneva

A New Lavaux Hotel Highlights a Move Toward Slower, Flexible Travel

Dec 12, 2025 20:44 PM

Festive Trips to Leeds Hit by Planned Hotel Staff Walkout

Dec 12, 2025 19:37 PM

Weekend Travel Across Northern England Faces Weather Pressure

Dec 12, 2025 19:22 PM
Large red sale sign with a blurred passer-by in front

Black Friday Deals Cut Fares on Singapore–Tokyo and Bangkok–Tokyo Routes

Dec 12, 2025 18:45 PM
Passengers waiting at Zurich Airport as aircraft prepare for departure at sunset

Zurich Airport Braces for Its Busiest Holiday Travel Day on 19 December

Dec 12, 2025 18:38 PM
Red double decker bus stopping for passengers

Festive Travel in West London Set for Disruption Amid Bus Walkouts

Dec 11, 2025 23:17 PM
A man speaks to a reporter during a public strike gathering

New Nationwide Strike Brings Portugal’s Transport and Public Services to a Standstill

Dec 11, 2025 22:46 PM

Travellers Face Adjusted Schedules as Waterloo Routes Close for Upgrades

Dec 11, 2025 21:53 PM

Weekend Rainfall Likely to Disrupt Travel Across Northern Regions

Dec 11, 2025 21:39 PM
LOT Polish Airlines aircraft approaching for landing

LOT Adds Three New Routes from Gdańsk, Opening Direct Links to Key European Cities

Dec 11, 2025 09:26 AM
Santa Claus sitting in a decorated Christmas setting

Finnair Brings Christmas Traditions into the Air This December

Dec 11, 2025 08:43 AM
Hamburg city centre with the Rathaus overlooking the canal at sunset

New Athens–Hamburg Route Expands Greece–Germany Travel Links

Dec 11, 2025 07:39 AM
Passenger waiting on a ScotRail platform as a train arrives

Glasgow Transport to Shift on 14 December as Crowds Head for Cup Final

Dec 10, 2025 17:25 PM
Passenger train travelling along multi-track railway through rural Norfolk

New Sunday Timetable Opens Up Smoother Coastal Travel in Norfolk

Dec 10, 2025 16:42 PM

Strong Winds from Storm Bram May Affect Routes in Northern Scotland

Dec 10, 2025 15:38 PM

New Luxury Resort Opens on Saudi Arabia’s Shura Island

Dec 10, 2025 02:26 AM
Passengers boarding a Ryanair aircraft on the tarmac

Ryanair to Pull Back in Belgium After Higher Passenger Taxes Announced

Dec 10, 2025 01:33 AM
Air Transat aircraft approaching for landing against a clear sky

Holiday Flights at Risk as Air Transat Pilots Signal December Strike

Dec 10, 2025 00:47 AM