Qatar Airways Announces Flight Cancellations to Namibia with Flexible Rebooking Options
In a recent update, Qatar Airways has outlined passenger guidelines due to the cancellation of flights QR1373/QR1374 between Doha (DOH) and Windhoek (WDH), affecting travel dates from 23rd November 2023 to 24th August 2024. The airline has issued a comprehensive set of measures to assist passengers with confirmed reservations on Qatar Airways tickets, ensuring minimal disruption to their travel plans.
Passengers impacted by these cancellations, who had their tickets issued or exchanged on or before 31st August 2023, are now offered several flexible options to manage their travel itinerary. These options include the ability to rebook to a new departure date within +/- 21 days of the original travel date, subject to conditions that exclude rebooking for travel outside the specified period of disruption.
For those seeking alternative routes, Qatar Airways has facilitated rerouting via Johannesburg (JNB) or Cape Town (CPT) through a combination of Qatar Airways operated flights and selected partners, ensuring continuity in travel plans with the least inconvenience. Importantly, rerouting is constrained to the lowest available booking class within the same cabin and excludes code-share marketing flight numbers, with specific exceptions.
The airline's guidelines also detail the provisions for rebooking and rerouting, emphasizing compliance with government restrictions, documentation checks, and immigration requirements. Passengers affected by these flight cancellations are entitled to two free ticket reissues, offering significant flexibility and reducing additional stress and potential costs.
Moreover, Qatar Airways is accommodating changes from stopovers to transit or transfers in Doha, enhancing travel fluidity for passengers under these new circumstances. The policy extends to refund waivers for tickets reissued due to the schedule change, with specific conditions outlined for fare basis and travel date adjustments.