Ryanair was named the worst British airline: passengers massively complain about extortion

By TravelWiseSep 9, 2023 14:26 PMNews
Share:
Ryanair was named the worst British airline: passengers massively complain about extortion
Ryanair is caught in a scandal. Source: Pixabay

Dozens of Ryanair passengers have complained that they had to pay £110 to print their boarding passes at the airport.

The low-cost airline was even dubbed the worst British airline. The stories of passengers were shared by the Daily Mail.

The newspaper reportedly received inundated emails from families, couples and single travelers who said they were also unpleasantly surprised by Ryanair's airport check-in.

Among the readers who got in touch to share their story was the Irvine family from Bangor, County Down, who had to pay £275 for two adults and two children to check in for a Ryanair flight from Belfast to Malaga in July.

Ryanair was named the worst British airline: passengers massively complain about extortion
The Irvine family. Source: Daily Mail

They said they were ordered to pay £55 each after the QR codes did not go through to the Ryanair app before the flight.

Other Ryanair passengers who contacted the media included Jackie Andrew from Strathaven in South Lanarkshire.

She and her husband Bill Andrew had to pay the same check-in fee at Malaga airport five years ago and said they had never flown Ryanair since.

Sonia and Tony Hinson, a British couple who live in New Zealand and flew from London to Nantes in France a month ago, also had to pay.

Ryanair says passengers should check in on the Ryanair website and print or download their boarding pass before arriving at the airport - two hours before their scheduled departure.

Once passengers have checked in online, they can print copies of their boarding passes or download them to their mobile phones two hours before their scheduled departure time.

The boarding pass must be printed on one A4 page or downloaded via the Ryanair app.

Passengers cannot check in online within two hours before the scheduled departure time.

Unless a passenger has a Plus or Flexi Plus ticket, if they do not check in online more than two hours before their scheduled departure time, they will be charged an airport check-in fee of £55 per passenger.

This amount must be paid before the check-in desk closes 40 minutes before the scheduled departure time.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
easyJet aircraft taxiing at an airport

easyJet Opens Summer 2027 Bookings with 14 Million Seats

Jul 29, 2026 03:43 AM
Sunset over Málaga harbour and city centre

Spain’s Tourism Boom Contrasts with Holiday Cuts at Home

Jul 29, 2026 03:37 AM

Nine New Marriott Properties Planned Across Egypt

Jul 29, 2026 03:24 AM

Volotea Drops Several Limoges Flights from September

Jul 29, 2026 03:11 AM
flydubai Boeing 737 MAX in flight

Direct Dubai–Budapest Flights Return This Week

Jul 29, 2026 03:08 AM
Exterior of Crossbasket Castle near Glasgow

Riverside Cabin Retreat to Open at Scottish Castle

Jul 29, 2026 02:55 AM
Eurostar train at London St Pancras station

Antwerp Gets Its First Direct Eurostar from London

Jul 28, 2026 22:02 PM
Entrance to The Venice Times Hotel

IHG’s First Vignette Hotel Opens in Venice

Jul 28, 2026 21:59 PM
Lufthansa Airbus A350 approaching the runway

Five Airlines End Free Seat Swaps on Long-Haul Flights

Jul 28, 2026 21:46 PM

Mount Olympus and D-Day Beaches Gain UNESCO Status

Jul 28, 2026 04:53 AM

More Faro Flights Take Off from Glasgow Prestwick

Jul 28, 2026 04:47 AM
Saltwater pool overlooking the Joshua Tree desert

Marriott Adds a Stargazing Hotel Near Joshua Tree

Jul 28, 2026 04:34 AM
Aerial view of London Charing Cross station and Hungerford Bridge

London’s 22-Day Station Shutdown Has Begun

Jul 27, 2026 23:21 PM
Close-up of an easyJet aircraft fuselage

easyJet Opens 14 Million Summer Seats Tomorrow

Jul 27, 2026 23:18 PM
Edinburgh skyline with the castle at sunset

Edinburgh’s Tourist Tax Is Now on the Bill

Jul 27, 2026 18:55 PM

The Egypt Passport Rule Catching Families at the Gate

Jul 27, 2026 18:42 PM

Where Europe’s Holiday Weather Is Turning Dangerous

Jul 27, 2026 18:39 PM
Condor Airbus A320 at Münster/Osnabrück Airport at night

Condor Brings Chania to Münster for the First Time

Jul 27, 2026 18:26 PM
Passport resting on an international boarding pass

The Passport That Opens More Borders Than Any Other

Jul 27, 2026 18:13 PM
Passengers board a Ryanair aircraft at the airport

Ryanair Warns Passport Queues Won’t Hold the Plane

Jul 27, 2026 18:07 PM
Harare city centre at dusk

London Gets Its Harare Link Back After 14 Years

Jul 27, 2026 00:14 AM
Confiscated liquids, tools and toys at Manchester Airport

Why Manchester Airport Is Confiscating Yoghurt and Toy Guns

Jul 27, 2026 00:01 AM

Meal Timing May Help Reduce Jet Lag Symptoms

Jul 26, 2026 23:58 PM

Germany Calls Time on Drinking at Train Stations

Jul 26, 2026 23:45 PM
Hoad Monument above green hills near Ulverston

Cumbria’s Hidden Coast Gets a 34-Mile Walking Route

Jul 26, 2026 23:32 PM
Calabria’s Tyrrhenian coastline with beaches and rocky headlands

Direct Bremen–Calabria Flights Return This Autumn

Jul 25, 2026 21:59 PM