Spirit Airlines finishes investigation into 6-year-old child flying to the wrong airport: Who was fired
An employee of Spirit Airlines has been fired after an incident in which a 6-year-old child took the wrong flight. Due to confusion, the little passenger, who flew from Philadelphia to Fort Myers, ended up in the wrong place where his grandmother was waiting for him.
The child was found in Orlando, where he had no relatives. After an investigation, the company managed to find out at what stage the problem occurred, CNN writes.
"To better understand what happened, we immediately launched a thorough internal investigation and discovered that a gate agent at Philadelphia (PHL) escorted the child to the wrong plane. This agent is no longer with Spirit Airlines," the company said.
The passengers were also assured that anyone whose actions led to the wrong boarding would be held accountable.
The carrier also apologized to the family of the injured passenger, who were worried about the lost boy.
Employees were spoken to to remind them of the company's rules. The passenger's family continues to be contacted.
Earlier, the boy's grandmother told reporters that the company did not explain to her why the child flew to another airport. He was picked up from Orlando by his relatives, who immediately went to pick up the boy. He was under the supervision of the company's employees that evening.
