Tourists attacked in Cape Town due to incorrect information from Google Maps

By TravelWiseFeb 11, 2024 23:31 PMNews
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Tourists attacked in Cape Town due to incorrect information from Google Maps
Service users suffered damage due to a wrong route. Source: Pixabay

Tourists from the United States of America have filed a lawsuit against Google over a horrific incident that occurred in Cape Town, South Africa. The travellers followed the route suggested by Google Maps but the tech giant ignored warnings from the US and South African authorities about possible danger in the area.

Newsmax reports that due to the service's mistake, a couple of travellers who were unaware of the potential danger were attacked. According to a lawsuit filed in Santa Clara County Superior Court, it is alleged that the service took them through the Nyanga district, known for violent attacks on tourists.

It is noted that Jason and Katherine Zoladz, residents of Los Angeles, travelled from their coastal Airbnb in Cape Town to the airport in October 2023 to reach the Central Kalahari Game Reserve using Google Maps navigation.

However, the service directed the couple through a dangerous route via the New Eisleben Road, which intersects with the infamous Hell's Highway, where they were attacked when they stopped at a red light. As a result, Jason's jaw was broken, forcing him to undergo surgery, and his wife Katherine suffered an emotional shock.

Even though Google Maps stopped offering this route to tourists three weeks after the incident, now the Zoladz family is demanding unspecified damages, claiming that the company's untimely response was too late for them.

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