TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Airbnb listings displayed on a laptop screen during an online accommodation search

AI Travel Scams Are Getting Harder to Spot

Mar 9, 2026 22:52 PM
China Eastern widebody aircraft landing on airport runway

China Eastern Brings Direct Shanghai Flights Back to Stockholm

Mar 9, 2026 22:44 PM

EU Border Control Goes Digital With New Entry/Exit System

Mar 8, 2026 15:28 PM

SAS Returns to Riga With Daily Copenhagen Flights

Mar 8, 2026 13:01 PM
Sultan Omar Ali Saifuddien Mosque reflected in lagoon in Brunei

Brunei–London Flights Go Direct as Dubai Stop Paused

Mar 8, 2026 12:55 PM
airBaltic Airbus A220 aircraft on snowy runway

airBaltic Schedules Third Dubai Repatriation Flight to Riga

Mar 7, 2026 03:39 AM
LOT Polish Airlines aircraft taking off from runway

LOT Begins Rolling Out Wi-Fi on Dreamliner Fleet

Mar 7, 2026 03:23 AM
Finnair aircraft parked at airport gate

Finnair Plans Special Muscat Flights to Bring Stranded Dubai Passengers Home

Mar 7, 2026 03:06 AM
Wizz Air aircraft parked on airport apron

Wizz Air Cleared for First UK–US World Cup Charter Flights

Mar 7, 2026 02:57 AM

New Downtown Hotel Opens Steps From San Antonio’s River Walk

Mar 7, 2026 02:42 AM

British Airways Expands Business Class on Refitted A380

Mar 7, 2026 02:34 AM
London Underground train arriving at platform

Entire Tube Line Closed This Weekend as Track Works Disrupt London Travel

Mar 7, 2026 02:28 AM
High-speed train travelling on electrified railway tracks

California’s High-Speed Rail Plans Promise Faster LA–San Francisco Travel

Mar 7, 2026 02:11 AM
Dubai skyline with Burj Khalifa and downtown waterfront

Middle East Flights Slowly Return as Airlines Rebuild Schedules

Mar 7, 2026 02:05 AM
Camel riders near the pyramids at sunset

Egypt Holidays Continue Despite Regional Tensions

Mar 6, 2026 21:39 PM

Brussels–Milan Night Train Pushed Back to September

Mar 6, 2026 21:23 PM

easyJet Starts Birmingham–Rome Flights Ahead of Summer Travel

Mar 6, 2026 07:56 AM
Pha That Luang temple complex in Vientiane

New Avani+ Hotel Planned for Vientiane

Mar 6, 2026 07:47 AM
Qatar Airways passenger aircraft in flight against cloudy sky

Qatar Airways Plans Relief Flights via Muscat and Riyadh

Mar 6, 2026 07:32 AM
Great Sphinx and pyramid at the Giza plateau in Egypt

Sofia Gains New Direct Flights to Egypt and Tirana

Mar 6, 2026 07:24 AM
Modern minimalist hotel bedroom with large bed and mirrored wardrobe

Scandic Go Opens First Oslo Hotel for Budget City Stays

Mar 6, 2026 07:18 AM
Surfers in ocean waves with green mountains behind on a Hawaii beach

Hawaii Sees Rising Demand as Overseas Travel Wobbles

Mar 6, 2026 07:01 AM

Philippine Airlines Suspends Several Middle East Flights

Mar 6, 2026 06:55 AM

Mexico Spring Break Advisory Reminds Visitors to Stay Alert

Mar 6, 2026 06:49 AM
Finnair Airbus A330 aircraft approaching runway during landing

Finnair Cancels Doha and Dubai Flights Amid Middle East Airspace Concerns

Mar 6, 2026 06:33 AM
Kuala Lumpur city centre with Rapid KL monorail and busy intersection

Frankfurt–Kuala Lumpur Gets Year-Round Lufthansa Flights

Mar 6, 2026 06:26 AM