TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Lumo high-speed train travelling on UK railway tracks

Budget Lumo Trains Enter West Coast Main Line

Mar 14, 2026 04:06 AM
Airplane landing over city skyline at sunset

Will Rising Oil Prices Push Airfares Higher?

Mar 14, 2026 03:57 AM

Android Now Helps Airlines Track Lost Bags

Mar 14, 2026 03:42 AM

Crete Flights Multiply at Bremen Airport

Mar 14, 2026 03:34 AM
Barcelona coastline and W Hotel along the Mediterranean waterfront

Varna Adds Five Wizz Air Routes for Summer 2026

Mar 14, 2026 03:28 AM
Alicante skyline with Santa Bárbara Castle above the city at sunset

Linz Airport Sets Out Summer 2026 Routes

Mar 14, 2026 03:11 AM
Colourful cliffside houses along the Amalfi Coast in southern Italy

Italian Autumn Breaks Added to Paderborn Airport Travel Programme

Mar 13, 2026 23:05 PM
Traveller standing in Monument Valley desert landscape

Manchester Flights Spark ‘Mumcation’ Travel Trend This Mother’s Day

Mar 13, 2026 22:59 PM
Palermo coastline with Monte Pellegrino cliffs above the city

KM Malta Airlines Adds Direct Palermo Flights to Summer Schedule

Mar 13, 2026 22:43 PM

American Airlines Adds Gift Cards As New AAdvantage Redemption Option

Mar 13, 2026 22:36 PM

St Patrick’s Day Celebrations Take Over UK Cities This Week

Mar 13, 2026 22:27 PM
Red sale sign displayed on the window

airBaltic Launches Short Express Sale With Flights Starting At €33

Mar 13, 2026 04:22 AM
Doha skyline with Pearl Qatar towers along the waterfront

Airlines Reroute Flights As Middle East Airspace Closures Spread

Mar 13, 2026 04:14 AM
Small dog resting on a sofa indoors

Iberia Adds Pets to Online Flight Bookings

Mar 13, 2026 04:08 AM
Mallorca coastline with boats in turquoise bay

Mallorca Tops New Ranking of Europe’s Best Family Holiday Spots

Mar 13, 2026 03:51 AM

Delta Delays Tel Aviv Flight Restarts Until Spring and Summer

Mar 13, 2026 03:45 AM

Wizz Air Adds Aircraft and Five New Routes in Venice

Mar 13, 2026 03:39 AM
Yellow and blue passenger train standing at a railway platform in Europe

Paris–Berlin Night Train Returns This Month

Mar 13, 2026 03:23 AM
airBaltic Airbus A220 aircraft climbing after departure

airBaltic Pauses Dubai Flights Until Late March

Mar 12, 2026 22:36 PM
Rail maintenance work on the West Coast Main Line

Easter Rail Works to Close Key West Coast Routes for Six Days

Mar 12, 2026 22:27 PM
Lufthansa passenger aircraft climbing after take-off

Lufthansa Keeps Majority of Flights During Pilot Strike

Mar 12, 2026 00:42 AM
Ryanair Boeing 737 aircraft flying in clear sky

Ryanair Expands Regional Germany Network for Summer 2026

Mar 12, 2026 00:34 AM

Hilton Tests AI Trip Planner on Its Booking Website

Mar 11, 2026 23:18 PM

Montréal Rental Limits Could Leave Visitors Short of Beds in 2026

Mar 11, 2026 23:01 PM
Cologne Cathedral Gothic façade with twin spires viewed from below

Cologne Cathedral to Introduce Tourist Entry Fee

Mar 11, 2026 22:55 PM
Santa Claus portrait with surprised expression on red background

LaplandUK Christmas Experience Tickets Go on Sale This March

Mar 11, 2026 22:49 PM