TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Man speaking through megaphone during protest

Brussels Airport Faces Major Flight Cuts During May Strike

Apr 30, 2026 01:18 AM
Klotild Palace in Budapest illuminated at dusk, home to The St. Regis Budapest

St. Regis Opens in Historic Klotild Palace in Budapest

Apr 30, 2026 01:05 AM

Lübeck Gains Direct Link to Munich Hub

Apr 30, 2026 00:52 AM

Bremen Opens Winter Flights to Canary Islands Early

Apr 29, 2026 23:29 PM
Finnair aircraft on runway with another plane taking off in the background

Finnair Launches Sisu AI Chat to Speed Up Travel Queries

Apr 29, 2026 23:16 PM
Resort buildings with pool and sun loungers in front

New Luxury Resort Opens Near Lindos on Rhodes

Apr 29, 2026 23:03 PM
Busy city square with outdoor café seating and historic buildings

Spain May Limit Terrace Service During Peak Heat Alerts

Apr 29, 2026 22:57 PM
KLM plane taking off above airport buildings under cloudy sky

Schiphol and KLM Reset Winter Plans After Snow Chaos

Apr 29, 2026 22:44 PM
Calm marina with small boats and mountains in the background

UK Sailing Holiday Firm Closes After 23 Years

Apr 29, 2026 22:31 PM

Lufthansa Lets Passengers Turn Munich Layovers Into Short Trips

Apr 29, 2026 22:28 PM

easyJet Holidays Adds Malmö and Potsdam to Short Break Map

Apr 28, 2026 23:45 PM
United Airlines aircraft parked at airport gate with ground equipment

United Expands Summer 2026 Flights With New Direct Routes to Europe

Apr 28, 2026 23:32 PM
Roadworks on tram tracks with construction workers and machinery

Berlin Airport Rail Changes Set to Affect May Travel Plans

Apr 28, 2026 23:29 PM
Sandy beach with sun loungers, umbrellas and lifeguard tower on a narrow peninsula

Greece Expands Beach Restrictions Across Protected Coastlines

Apr 28, 2026 23:16 PM
Visitors inside futuristic indoor exhibition space with colourful installations

New Indoor Attraction Planned for South Wales

Apr 27, 2026 22:23 PM

Beyond Museums: Oslo’s Street Art Scene

Apr 27, 2026 22:17 PM

Ryanair to Close Berlin Base as Flights Cut Back

Apr 27, 2026 22:04 PM
Aerial view of sandy beach with umbrellas and clear turquoise water in Thassos

Jet2 Adds Thassos Flights With New UK-Kavala Links

Apr 27, 2026 21:51 PM
Emirates A380 aircraft flying against cloudy sky

Emirates A380 Returns With Starlink Wi-Fi Upgrade

Apr 27, 2026 21:48 PM
Prague skyline with Charles Bridge and castle at sunset

Hamburg Adds Prague and Geneva Flights to easyJet Network

Apr 26, 2026 00:35 AM
Wizz Air aircraft in flight against clear sky

Gdańsk to Vilnius Flights Cut Journey Time to Just Over an Hour

Apr 26, 2026 00:22 AM
Airport workers in high-visibility vests during strike action with megaphone

Stansted Strike Set to Disrupt May Bank Holiday Travel

Apr 26, 2026 00:19 AM

Southend to Budapest Flights Launch With Twice-Weekly Schedule

Apr 26, 2026 00:06 AM

Salzburg Gets Direct Rome Flights With Twice-Weekly SkyAlps Service

Apr 25, 2026 23:53 PM
Silhouettes of travellers waiting inside an airport terminal at sunset

Europe Travel Plans Hold as Safety and Costs Come Into Focus

Apr 25, 2026 23:47 PM
View of Malaga city with coastline and harbour in Spain

easyJet Adds Winter Sun Routes From Bordeaux

Apr 25, 2026 23:44 PM