TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

Internet on a Cruise: How to Avoid Huge Bills for Connectivity

Aug 6, 2025 09:14 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM
More News
Person viewing airport departure screens with camera on shoulder

Europe Faces Widespread Flight Disruptions

Jan 22, 2026 03:48 AM
Renfe train at a Spanish station under iron roof

Spain Rail Crash Disrupts Travel and Triggers Price Spikes

Jan 21, 2026 23:15 PM

Lisbon Gains New Direct Link to Athens

Jan 21, 2026 22:52 PM

Manchester Lists Winter Sun Deals Starting at £30

Jan 21, 2026 04:34 AM
Airliner at a remote airport stand at sunset

European ‘City’ Airports That Are Nowhere Near the City

Jan 21, 2026 03:37 AM
Air France aircraft taking off against mountain backdrop

Air–Rail Link-Up Expands as OUIGO Joins Train+Air

Jan 21, 2026 02:05 AM
Rail workers walking across tracks during maintenance works

Aberdeen Station Faces Three Weekend Shutdowns for Track Renewal

Jan 21, 2026 00:18 AM
Rocky coast with boats anchored in clear turquoise water.

Munster–Osnabruck Lines Up Strong Holiday Summer 2026

Jan 20, 2026 23:32 PM
Hand holding a power bank while charging a phone outdoors

More Airlines Ban In-Flight Use of Power Banks

Jan 20, 2026 05:32 AM

Montenegro Cuts Fares on Key European Routes

Jan 20, 2026 04:37 AM

Spain Locks in €60 National Transport Pass for January

Jan 20, 2026 03:28 AM
Passenger drinks a cold beverage while seated by an aircraft window

Plane Water Study Raises Fresh Concerns About Hot Drinks On Board

Jan 20, 2026 02:34 AM
Close-up of a large yellow SALE sign in a shop window

Barcelona Gets Fresh Wave of Low-Fare City Breaks

Jan 20, 2026 01:02 AM
American Airlines aircraft flying against a pale sky

American Pulls Key JFK–Paris Link for Winter

Jan 19, 2026 04:37 AM
Traveller sitting at an airport gate with legs on luggage, watching a plane take off

UK Holiday Firm Collapse Leaves Bookings in Limbo

Jan 19, 2026 02:33 AM

WestJet Retreats After Seat Space Backlash

Jan 19, 2026 01:30 AM

Louvre Triggers Debate as Dual Ticket Prices Spread

Jan 19, 2026 00:30 AM
View of tropical bay with limestone cliffs and boats in southern Thailand

City Breaks and Beach Trips Get Cheaper via flydubai

Jan 18, 2026 01:32 AM
View of Helsinki Cathedral and waterfront buildings seen from the shoreline

New Beijing–Helsinki Link Takes Flight in Spring 2026

Jan 17, 2026 01:33 AM
Daytime cityscape of Malaga with cathedral and residential buildings

LOT Opens Direct Warsaw-Malaga Route

Jan 16, 2026 23:56 PM
Two Canadian passports held with boarding passes

Canadians Urged to Pre-Pay Entry Fee for Colombia

Jan 15, 2026 21:06 PM
Air Europa aircraft seen through wet airport window

New Iberian Links as Air Europa Expands

Jan 15, 2026 20:33 PM

Air France Adds Michelin Flair on African Routes

Jan 15, 2026 19:31 PM

New Gdańsk–Istanbul Route Adds a Useful Baltic Link

Jan 15, 2026 18:32 PM
View of Alicante coastline, marina and historic fortress under clear skies

New Nonstop Belgrade–Alicante Flights Set for Summer

Jan 15, 2026 07:31 AM
TAP Air Portugal aircraft landing at Porto Airport

Porto Gains New Long-Haul Links and TAP Investment

Jan 15, 2026 06:18 AM