TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

Internet on a Cruise: How to Avoid Huge Bills for Connectivity

Aug 6, 2025 09:14 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM
More News
Coastal view of Kalamata at sunset with mountains and sea

Tirana Adds Two New Summer Routes

Jan 9, 2026 04:04 AM
Passport pages with multiple entry and exit stamps

UK Introduces eVisa and ETA Requirements in Early 2026

Jan 9, 2026 03:28 AM

Edinburgh Gains Extra Transatlantic Flights for 2026

Jan 9, 2026 03:03 AM

Paris Flights Coming to Wrocław in April 2026

Jan 9, 2026 02:05 AM
Passengers queue inside an airport terminal

Air Travel in Italy Faces Disruption on 9 January Due to National Strikes

Jan 9, 2026 01:18 AM
Beach with sun loungers, umbrellas and people swimming

Seasonal Nonstop Flights Open Fresh Options for European Holidaymakers

Jan 9, 2026 00:38 AM
Passengers outside Lisbon Oriente station building

Soldiers Deployed at Lisbon Airport After EU Finds Serious Border Control Failures

Jan 8, 2026 21:20 PM
Aircraft standing on a snow-covered airport runway

Snow and Ice Keep Schiphol Flight Schedules Unstable

Jan 8, 2026 09:38 AM
Crowd holding Italian flags during a national strike.

Italy Prepares for Flight Delays as National Aviation Strike Set for 9 January

Jan 8, 2026 04:37 AM

One Booking Reference Instead of Many: Lufthansa Moves Towards Unified Travel Records

Jan 8, 2026 03:38 AM

Limoges Airport Disruption Continues After De-Icing Equipment Failure

Jan 8, 2026 02:08 AM
Ski lift operating above alpine mountain valley

Winter Ski Escapes Within Easy Reach of Europe’s Major Airports

Jan 8, 2026 01:30 AM
Air New Zealand aircraft on runway during daytime

Air New Zealand Opens January Sale With Low Fares Across Its Global Network

Jan 7, 2026 11:47 AM
airBaltic aircraft taxiing during winter operations in the Baltics

Popular European Cities Lead airBaltic’s 2025 Routes as 2026 Sale Opens

Jan 7, 2026 10:42 AM
Regional train at Berlin station serving airport-bound routes

January Rail and S-Bahn Works Disrupt Public Transport Access to Berlin BER Airport

Jan 7, 2026 09:34 AM

American Airlines Plans Free High-Speed Wi-Fi on Most Flights Starting 2026

Jan 7, 2026 08:34 AM

Wizz Air Opens New Year Sale With Discounts Across Its 2026 Network

Jan 6, 2026 22:31 PM
Jet2 aircraft at Manchester Airport runway

Manchester Airport Expands 2026 Network With New Mediterranean and Island Routes

Jan 6, 2026 20:37 PM
Cattle grazing in parkland near historic Oxfordshire buildings

Bus Routes Keep Oxfordshire Day Trips Within Reach

Jan 6, 2026 09:31 AM
Train travelling through snowy countryside during winter weather

Snow and Ice Warnings Disrupt Rail and Bus Travel Across Wales and the Borders

Jan 6, 2026 08:37 AM
Qatar Airways aircraft operating regional Middle East services

Qatar Airways Adds Hail to Network With New Saudi Route

Jan 6, 2026 03:31 AM
Delta aircraft preparing for departure

Delta Restarts Caribbean Flights After FAA Airspace Closure

Jan 6, 2026 02:32 AM

King’s Cross First Class Lounge to Close for Refurbishment Ahead of Spring Reopening

Jan 6, 2026 01:06 AM

Snow Brings Flight Cuts at Paris Airports as Disruption Spreads Across Europe

Jan 6, 2026 00:36 AM
KLM aircraft departing during winter disruption

Winter Disruption Forces KLM to Cut Hundreds of Schiphol Flights

Jan 5, 2026 22:51 PM
Crowded airport terminal during flight disruption

Radio Communications Failure Halts Flights Across Greece: Queues and "Closed Gates" in Athens

Jan 5, 2026 09:04 AM