TransNusa Ground Worker Hospitalized After Falling From Airbus A320 in Jakarta

By Ivan PetrenkoMay 20, 2024 08:30 AMNews
Share:
A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac. Source: unsplash

On May 13, a ground worker for TransNusa Airlines was hospitalized after falling from an Airbus A320 at Jakarta Soekarno–Hatta International Airport (CGK). The incident occurred when the boarding stairs were removed prematurely while the aircraft door was still open.

The ground crew member was finalizing departure paperwork with the crew when the mishap occurred. The individual sustained broken bones and is currently receiving treatment at a local hospital.

Miscommunication between the flight coordinator and the ground handling company, Jasa Angkasa Semesta (JAS), led to the incident. The event was captured on video and has since gone viral on social media, highlighting the need for stringent safety procedures and better communication among ground staff.

Following the incident, the flight was delayed by 50 minutes. Typically, safety protocols mandate that boarding stairs should never be removed while the aircraft door is open to prevent such accidents. Despite attempts to reach JAS for a comment, no response has been received yet.

TransNusa, which was relaunched as a low-cost carrier in 2022 after being sold to China Aircraft Leasing Group (CALC), operates several domestic and international routes. The aircraft involved in the incident, an A320-200, was originally operated by Air Berlin and later transferred to Chengdu Airlines before joining the TransNusa fleet.

TransNusa serves destinations such as Denpasar, Guangzhou, Johor Bahru, Kuala Lumpur, Singapore, and Yogyakarta from its base in Jakarta. The airline aims to maintain high safety standards while offering affordable travel options to its passengers.

This incident underscores the critical importance of proper coordination between ground and air crews to ensure passenger and crew safety. As TransNusa continues to expand, addressing these safety concerns will be crucial to maintaining its reputation and operational efficiency.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Camel riders near the pyramids at sunset

Egypt Holidays Continue Despite Regional Tensions

Mar 6, 2026 21:39 PM
Night train departing a platform at a railway station

Brussels–Milan Night Train Pushed Back to September

Mar 6, 2026 21:23 PM

easyJet Starts Birmingham–Rome Flights Ahead of Summer Travel

Mar 6, 2026 07:56 AM

New Avani+ Hotel Planned for Vientiane

Mar 6, 2026 07:47 AM
Qatar Airways passenger aircraft in flight against cloudy sky

Qatar Airways Plans Relief Flights via Muscat and Riyadh

Mar 6, 2026 07:32 AM
Great Sphinx and pyramid at the Giza plateau in Egypt

Sofia Gains New Direct Flights to Egypt and Tirana

Mar 6, 2026 07:24 AM
Modern minimalist hotel bedroom with large bed and mirrored wardrobe

Scandic Go Opens First Oslo Hotel for Budget City Stays

Mar 6, 2026 07:18 AM
Surfers in ocean waves with green mountains behind on a Hawaii beach

Hawaii Sees Rising Demand as Overseas Travel Wobbles

Mar 6, 2026 07:01 AM
Philippine Airlines aircraft parked at an airport gate

Philippine Airlines Suspends Several Middle East Flights

Mar 6, 2026 06:55 AM

Mexico Spring Break Advisory Reminds Visitors to Stay Alert

Mar 6, 2026 06:49 AM

Finnair Cancels Doha and Dubai Flights Amid Middle East Airspace Concerns

Mar 6, 2026 06:33 AM
Kuala Lumpur city centre with Rapid KL monorail and busy intersection

Frankfurt–Kuala Lumpur Gets Year-Round Lufthansa Flights

Mar 6, 2026 06:26 AM
Polignano a Mare cliffs and beach in Apulia

Ryanair Expands Apulia Network With 82 Summer Routes

Mar 5, 2026 00:37 AM
Ryanair aircraft on runway with airline logo visible

Irish Court Orders eDreams to Stop Accessing Ryanair Booking System

Mar 5, 2026 00:12 AM
Virgin Atlantic aircraft landing during resumed long-haul operations

Flights Begin Returning as Middle East Airspace Disruptions Continue

Mar 5, 2026 00:04 AM

Cyprus Flights Cancelled After Akrotiri Incident

Mar 4, 2026 21:18 PM

Duggee Moves Into Alton Towers With First Themed Hotel Rooms

Mar 4, 2026 21:01 PM
Sailboats anchored in a quiet turquoise bay on Turkey’s Mediterranean coast

Turkey Holidays Continue Despite Regional Tensions

Mar 4, 2026 20:55 PM
Jet2 aircraft on runway preparing for departure

Strasbourg Adds Three UK Links As Jet2 Enters Alsace

Mar 4, 2026 04:29 AM
Private jet parked outside Salzburg Airport terminal hangar

Salzburg Airport Urges Early Checks As New Entry Rules Tighten

Mar 4, 2026 04:13 AM
Passengers waiting inside airport terminal during flight disruption

Middle East Airspace Closure Ripples Across Global Holiday Routes

Mar 3, 2026 22:56 PM
Train at British railway station platform with passengers waiting

Train Refund Cut-Off Tightened Under New April Rule In Britain

Mar 3, 2026 21:47 PM

Qatar Extends Visas As Airspace Closure Leaves Travellers Waiting

Mar 3, 2026 21:22 PM

Ryanair Adds Extra Newcastle–Barcelona Flights For Champions League Tie

Mar 3, 2026 21:14 PM
Riverside buildings in Gdańsk at sunset

Direct Oslo and Bergen Flights to Gdańsk Go on Sale

Mar 3, 2026 20:58 PM
Etihad Airways aircraft descending for landing

Limited UAE Departures Resume As Gulf Airspace Crisis Continues

Mar 3, 2026 01:31 AM