Uber Introduces Rider Verification System to Enhance Safety

By Ivan PetrenkoSep 18, 2024 21:35 PMNews
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Person holding a smartphone with the Uber app open
Uber introduces verification to enhance rider safety. Source: pixabay

Uber has announced the launch of a new rider verification feature aimed at improving safety for both drivers and passengers. In the coming days, many Uber users will receive a notification in the app, offering them to complete the identity verification process, after which a blue checkmark will appear in their account, confirming their verified status.

What the New Feature Entails

Compared to the TSA PreCheck system for air travelers, Uber promises that verification will ensure safer and more peaceful rides for all participants. For most users, the process will be automatic, but some passengers will need to undergo manual verification by uploading their documents and taking a selfie to confirm their identity.

This new system was introduced in response to a series of incidents involving assaults on Uber drivers. For instance, in August this year, a woman in New York used pepper spray on a driver and was later charged with assault. Uber believes this measure will provide more peace of mind for both drivers and passengers, particularly during late-night rides.

Impact on Rides and Driver Preferences

One of the key aspects of this new feature is that verified users may receive rides faster. Drivers like Denise Jackson note they are more likely to choose passengers with verified accounts, as it adds a layer of trust. "If a passenger is verified, it helps us make a quicker decision about accepting the ride. It makes life easier for everyone," shared Denise.

Those who haven't completed verification may have to wait longer for a ride, as drivers might prefer verified passengers. Uber points out that while many users will be automatically verified, millions of others will still need to manually upload their documents for review.

Travelers Perspective

For travelers, especially those frequently visiting unfamiliar cities, this new system could be a significant advantage. Enhancing the level of safety and convenience makes Uber even more appealing for evening and nighttime rides. This is especially important in major tourist hubs, where choosing reliable transportation is crucial for comfortable movement.

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