A Journey Through First Class: Comparing Six Major U.S. Airlines
Embarking on an ambitious journey, a traveler recently flew in first class with six major U.S. airlines—JetBlue, American Airlines, Hawaiian Airlines, United, Alaska, and Delta—within a 72-hour period. With a total cost exceeding $10,000, this challenge aimed to compare the best and worst aspects of first-class travel across these carriers. Starting in California and ending in London, the journey covered thousands of miles and provided a comprehensive view of the first-class experience.
The adventure began with JetBlue, where the traveler enjoyed lay-flat seating on a transcontinental flight to New York. Despite some aging features, the seat offered comfort, and the meal service, though limited, was satisfactory. The journey continued with American Airlines, which provided a dedicated check-in experience and access to the exclusive Chelsea Lounge. However, the in-flight meal service fell short, with limited options and some disappointments.
Hawaiian Airlines showcased its brand-new Boeing 787 with an impressive hard product, but the food and bedding were lacking for a first-class experience. The traveler then switched to United Airlines, flying in their Polaris First Class. Despite the comfort and detailed attention in some areas, the meal service and crew attitude left much to be desired.
Alaska Airlines offered a comfortable and straightforward first-class experience, with standout food service and excellent legroom. Finally, the journey concluded with Delta, where the traveler experienced the best overall service. Delta’s Delta One Suite provided privacy, excellent food, and attentive staff, making it the top choice of the journey.
Overall, while each airline had its strengths and weaknesses, Delta emerged as the winner for its consistent quality across all aspects of the first-class experience.